Privacy Policy

Last Updated: 3/30/2025

1. Introduction

VoxTrek ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services ("Services").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our Services.

2. Information We Collect

Personal Data

We may collect personally identifiable information, such as:

  • Name
  • Email address
  • Phone number
  • Billing information
  • Company name and role
  • IP address and browser information

Usage Data

We may also collect information on how our Services are accessed and used ("Usage Data"). This data may include:

  • Types of services utilized
  • Features accessed
  • API calls and usage patterns
  • Time spent using our Services
  • Other diagnostic data

3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing and maintaining our Services
  • Notifying you about changes to our Services
  • Processing payments and managing your account
  • Providing customer support
  • Gathering analysis to improve our Services
  • Monitoring usage of our Services
  • Detecting, preventing, and addressing technical issues
  • Sending you marketing and promotional communications (with opt-out options)

4. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

5. Data Transfer

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

6. Data Security

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

7. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Services.

Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Services. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

8. Cookies

We use cookies to track activity on our Services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

For more information about the cookies we use, please see our Cookie Policy.

9. Service Providers

We may employ third-party companies and individuals to facilitate our Services ("Service Providers"), to provide the Services on our behalf, to perform Service-related services, or to assist us in analyzing how our Services are used.

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

10. Disclosure of Data

Legal Requirements

We may disclose your personal data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of VoxTrek
  • Prevent or investigate possible wrongdoing in connection with the Services
  • Protect the personal safety of users of the Services or the public
  • Protect against legal liability

11. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • The right to access, update, or delete your personal information
  • The right of rectification (to have information corrected)
  • The right to object to processing of your personal data
  • The right of restriction (to request that we restrict processing)
  • The right to data portability
  • The right to withdraw consent

To exercise any of these rights, please contact us using the information provided in the Contact section.

12. Children's Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so that we can take necessary actions.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

privacy@radioscribe.com